1. Personal Information I Collect
To fulfill your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order of jewelry, for example), if you contact me directly.
2. Why I Need Your Information and How I Use It
I rely on several legal bases to collect, use, and share your information, including:
a) As needed to provide my services, such as when I use your information to fulfill your order, to settle disputes, or to provide customer support;
b) When you have provided your express affirmative consent—which you may revoke at any time—such as by signing up for my mailing list;
c) If necessary, to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
d) As necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as:
i. Providing and improving my services – I use your information to provide the services you requested and in my legitimate interest to improve my services; and
3. Information Sharing and Disclosure
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
b) Service providers – I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
c) Business transfers – If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
d) Compliance with laws – I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to:
i. Respond to legal process or to government requests;
ii. Enforce my agreements, terms and policies;
iii. Prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or
iv. Protect the rights, property, and safety of my customers or others.
4. Data Retention
5. Your Rights
(I provide this section in case I expand my sales efforts beyond Canada and the United States.)
If you reside in certain territories, including the EU, you have certain rights in relation to your personal information. While some of these rights apply generally, other rights apply only in certain limited cases. I describe these rights below:
a) Access – You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
b) Change, restrict, delete – You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons), I will generally delete your personal information upon request. *
c) Object – You can object to:
i. My processing of some of your information based on my legitimate interests and
ii. Receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons. (In the case of a request to stop receiving marketing messages, you would be unsubscribed from my mailing list.)
How to Contact Me
For purposes of Canadian data protection law, I, Barbara Murrin, am the data controller of your personal information. If you have any questions or concerns, you may contact me at firstname.lastname@example.org. Alternately, you may use Etsy’s “Contact Seller” option to send me a message.
* You may also send a request directly to Etsy to delete the personal information they have collected about you.